Updates on Servicing Calculator
August 14th, 2020
We are delighted to share with you our new servicing calculator. More Info
Read more
CALL US TODAY 1300 65 66 37 
Connective broker resources
Find out the latest news and information from Connective
Tag: Citibank
Citi-60 Second Update
August 4th, 2020
New Broker Accreditation I just wanted to update you all by advising that Citi is currently experiencing significant del
Read moreCiti Brief: 60-second Citi Update
June 30th, 2020
Policy Changes Citi has made the following policy changes effective for all loan applications submitted after COB 30th J
Read moreCiti Brief: 60-second Citi Updates
June 22nd, 2020
Policy Changes Updated Serviceability Calculator New Application Form and Checklist More info
Read more60-second Citi Update-Interest Rate Changes
May 15th, 2020
Firstly I hope this email finds you, your family and colleagues safe & well, as we continue to negotiate through dif
Read moreCitibank Turnaround Times
May 13th, 2020
We’d like to inform you of Citi’s current servicing times for new mortgage applications. More info
Read moreUpdate: Policy Changes
May 12th, 2020
To ensure Citi continues to lend responsibly we will now require the credit officer prior to final approval to verify t
Read moreDigital Identification Verification Services (DVS)
May 4th, 2020
To complement existing ID Verification procedures effective immediately Citi has enabled brokers to complete customers I
Read moreRepayment flexibility during COVID-19.
April 22nd, 2020
I’m pleased to share with you that today we launched an easy online process for Citi customers to apply to defer their
Read moreInterest Rate Changes
March 28th, 2020
Effective Monday 30th March 2020, Citi will make changes to our interest rates for new to bank applications. More info
Read moreCiti Brief: 60-second Citi Update-Interest Rate Change
March 23rd, 2020
With the RBA reducing the cash rate yesterday, effective 24th March 2020, Citibank will decrease the interest reference
Read moreUpdate- Virtual / Digital Identification
March 23rd, 2020
Effective immediately Citi has updated its Verification of Identity policy (VOI) to allow a broker who cannot meet with
Read morePolicy Changes
March 18th, 2020
Effective for all loan applications submitted after COB 10th March 2020, and for pipeline applications requiring re-appr
Read moreTurnaround Times
March 2nd, 2020
Regarding service expectations for mortgage submissions We’d like to inform you of the improvement to Citi’s servici
Read more