Broker advocacy
We stand side-by-side with our brokers to face industry change and challenges together
We're always in your corner
As brokers, you add true value to both the finance industry and individual clients.
We know how much time you dedicate to each client to ensure the application is successful the first time. The time you spend answering questions, educating, and supporting your customers to make good decisions; the time you spend helping individual clients resolve their credit issues.
As a company started by mortgage brokers, we understand the vital role you play in Australia's home lending and asset finance market and we're committed to protecting that role.
We speak out to ensure that policy decisions are in the interest of everyday Australians, don’t negatively impact choice and competition, and protect the livelihood of the 17,000+ mortgage and asset finance brokers working in our industry.
Our response to the Royal Commission
When the Royal Commission came knocking, we stood up to answer the door for brokers Australia-wide. In its Final Report into Misconduct in the Banking, Superannuation and Financial Services Industry released in February 2019, the Royal Commission heavily scrutinised the mortgage broking industry and recommended significant change.
There's still some way to go before any of the final recommendations from the Royal Commission are implemented, and our message remains steadfast: mortgage brokers are integral to giving Australian borrowers choice and maintaining healthy competition in our home lending market.
We'll continue to campaign on behalf of our brokers and the industry as a whole on anything that adversely impacts brokers' business and the lives of everyday Australians.
Compliance support
Sometimes change happens – whether we welcome it or not. One of the biggest challenges for brokers today is keeping up with these changes.
Our award winning Compliance team will take care of the hard work for you. We stay up to date with the latest regulatory updates and provide the products, services and support systems you need to protect and grow your business in response to these changes.
Combined Industry Forum participation
Connective is a member of the Combined Industry Forum (CIF) with Mark Haron, Executive Director, Connective, appointed as the inaugural deputy chair. The CIF was established in mid-2017 by the mortgage broking industry to drive better customer outcomes in response to the recommendations of ASIC’s Report 516: Review of mortgage broker remuneration and Stephen Sedgwick AO’s Retail Banking Remuneration Review.
The CIF, on behalf of the mortgage broking industry, has implemented several reforms aimed at improving the conduct and culture in mortgage broking whilst ensuring better customer outcomes and preserving and promoting competition and customer choice. As part of these reforms, aggregators have committed to provide public reporting to help customers track broker behaviour. A link to Connective’s public reporting can be found HERE
Join the aggregator with your interests at heart
We're committed to supporting your business now and in the future, whatever the future brings. Start your journey with Connective today and find out how we can help you navigate change and reach your goals.