July 8, 2026

Mercury Nexus recognised as Australia’s leading CRM at the 2026 Broker Innovation Awards

Award-winning technology doesn't happen by accident. It's built around what brokers need most. That's why Mercury Nexus has been recognised as Australia's leading CRM, taking out Innovator of the Year - CRM Platform at the 2026 Broker Innovation Awards. More than a CRM, Mercury Nexus is Connective's all-in-one platform designed to help brokers run, grow and scale their business.

A Platform Built for Growth

As the broking industry becomes more complex, with more lenders, rising compliance requirements and heavier admin, how you run your business matters more than ever.

Mercury Nexus is built to help brokers move beyond disconnected systems and into a simpler, more scalable way of operating.

Instead of juggling tools and processes, everything comes together in one platform, bringing your clients, pipeline, compliance and performance into one place.

The result? Less time on admin. More time on clients. More control over how your business grows.

Real Innovation. Real Business Results.

This award recognises innovation that delivers measurable outcomes and that’s where Mercury Nexus stands apart.

Across the Connective network, brokers are already seeing the impact:

  • Save time with customisable workflows and automation. 520,000+ hours saved in the past year. That's around three hours saved per deal.
  • Verify client financial data up to 12x faster with Open Banking.
  • Help more clients complete their applications with a streamlined Client Portal, increasing completion rates from 15% to 40%.
  • Manage client retention more effectively with dedicated tools, helping brokers retain 20% more clients and protect around $8 million in trail revenue.

For broker Chris Foster-Ramsay, the impact has been immediate.

"Before using Mercury Nexus, I spent up to 2 hours gathering data per client. Now it takes just 15 minutes thanks to the Open Banking integration, a 75% to 90% reduction in time spent per client."

This is what sets Mercury Nexus apart - it’s not just about features. It’s about changing how brokers work, and what they’re able to achieve.

Built by Brokers, for Brokers

Mercury Nexus isn’t a generic CRM adapted for broking - it’s a platform designed specifically for how brokers actually work.

Because it sits within Connective, it connects your technology with your lender panel, along with compliance support, commissions and insights, all in one place. You don’t have to piece it together yourself.

It’s shaped by real broker feedback, so it continues to evolve as the industry does.

As Connective’s Chief Technology Officer, Chin Hui Yeo explains:

"This recognition reflects our team's commitment to solving real challenges for brokers. We've built Mercury Nexus alongside our members, and their feedback continues to shape how we innovate. While this award recognises what we've achieved so far, we see it as just the beginning.”

See Australia's Award-Winning CRM in Action

If you're looking for a CRM that helps you run your business, not just manage client records, Mercury Nexus brings everything together in one place, so you spend less time on admin, stay on top of your deals, and have more time to grow your business.

Book a personalised Mercury Nexus demo here and see why more than 6,000 brokers trust Australia's award-winning CRM.

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