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Who we are

Connective entered the industry in 2003 with a vision to create a business model that was fairer to brokers in every possible way. As mortgage brokers ourselves, we wanted to develop an offering that we could be proud of—one that adds value to brokers' businesses without taking away their freedom or profits. A business model that doesn't rely on restrictive agreements, but instead demands that we prove ourselves to our members every single day.

Industry leaders

We have been acknowledged as leaders in the mortgage broking industry with many awards, including Aggregator of the Year at the 2018 and 2019 Australian Broking Awards, Best Learning and Development Program 2019, Technology Platform of the Year 2018, and Best IT Support 2019—just to name a few.

We believe in creating lasting and valuable partnerships with each of our members. We want your time with us to be enjoyable and rewarding. Our focus is to provide you with tools and services tailored to your business so you can get on with what you do best—helping your clients.

We're with you every step of the way, to ensure you receive the support you need to succeed.

Our values

We remain committed to six fundamental values:

  • Always work for our customers

    We work extremely hard to continually evolve our offer to exceed the expectations of our member brokers. At the core of our flexible, flat fee offer is access to our Mercury business platform, at no additional charge. Mercury is the industry’s Best IT Platform and provides complete control of every aspect of your business.

  • Do the right thing

    We act responsibly, ethically and with integrity, compassion and empathy. Doing so allows us to invest in the growth of our people and the company, as well as to foster positive relationships in the communities in which we work.

  • Be innovative, learn fast—move fast

    We relish challenges and solve problems with initiative and creativity. If it’s broken, we fix it. If not, we improve it. We are always open to new ideas and challenges.

  • Reward and recognise achievement

    We focus on results and on progress, celebrate the achievements of our brokers and the success of our business and our staff. We always recognise and reward team and individual contributions. And we not only encourage our brokers to seek recognition from the wider community for their efforts, we support, reward and recognise outstanding contributions at the annual Connective Excellence Awards.

  • Collaborate

    We share information, ideas and resources and take action as part of a team effort. Communicating openly and directly, we are able to welcome and respect each other’s unique contributions.

  • Empower and trust

    We empower our people with responsibility, accountability and authority whilst giving them the capacity to delegate with guidance and support. By nurturing our values for leadership, ownership and extraordinary effort, we foster pride in everything we do.

Our commitment

Everything we do is underpinned by our commitment to helping your business to succeed and grow beyond your expectations.

Whatever your business model, we offer personalised one-on-one support to help you operate efficiently, solve problems and take advantage of opportunities to grow and diversify.

We also provide a learning and development program, compliance support and a built-for-purpose software platform, Mercury, to help you achieve your unique business goals. But most importantly, we keep you and your customer at the heart of everything we do.

Learn more about Connective

  • The Connective difference

    We partner with brokers and lenders in open, transparent relationships built on shared success.

    Learn more about what makes us different
  • Broker advocacy

    We actively support our brokers and our industry, speaking out on issues and engaging policy makers to protect the livelihood of the 17,000+ mortgage brokers in the industry.

    Learn more about our broker advocacy
  • Our awards

    We measure our success by our brokers' satisfaction, but we're also proud of our industry achievements. We've received multiple awards for Aggregator of the Year, our learning and development program, our Mercury business platform, and more.

    View our awards
  • Our people

    When you partner with us, you'll be supported by a team of experts, dedicated to understanding and supporting your business to help you achieve your goals.

    Meet the team

Join the Connective community today

Start your journey with Connective today and see why we're the first choice for more than 22% of Australian brokers.