For years, broker technology has been measured by the time it saves.
But as Connective's Chief Technology Officer, Chin Hui Yeo, explains, the real opportunity isn't simply processing applications faster. It's helping brokers make better decisions, deliver stronger advice and build deeper client relationships.
Open Banking is changing the way brokers understand their clients from the very beginning of the lending journey. By providing access to verified financial information, brokers can spend less time gathering data and more time interpreting it, identifying opportunities earlier and guiding clients with greater confidence.
Through Connective's broker platform, Mercury Nexus, members can securely collect bank-sourced financial information using Open Banking, helping reduce manual data collection while improving visibility into a client's financial position.
Across the Connective network, members using Open Banking have reduced a process that once took around two hours to just 10 to 15 minutes, creating more time for advice-led conversations and better client outcomes.
As Chin explains, technology should do more than automate tasks.
It should create space for brokers to focus on what they do best: understanding their clients, providing expert guidance and building long-term relationships.
Chin shares his perspective on how better financial data is reshaping the broker conversation and what it means for the future of broking.
Read the full article on Broker Daily
Discover how Connective's broker platform, Mercury Nexus, helps brokers spend less time on administration and more time delivering great client outcomes.
Book a personalised demo to see how Mercury Nexus can help you build a more efficient and connected business.
