Mercury help desk
Get award-winning support quickly, so you can focus on delivering great outcomes for your clients
Industry-leading support to help you succeed
Our business platform, Mercury, was designed to make brokers' lives easier. But sometimes you need a bit of help with the platform. Luckily, we have an award-winning Support Team on hand and available through multiple channels, to help you get through any issues quickly and easily.
Rated #1 for CRM support
We understand that our business platform is only as good as the support we provide for it, which is why we're proud to have been rated number one for IT and CRM Support in the 2018 Brokers on Aggregators survey.
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Experience the power of Mercury for yourself. Book your free demo today and find out how Mercury can improve your business performance.
Book a free demoNeed some help with Mercury now?
Our help desk team are available five days a week and can be contacted directly through Mercury. Whether you're having trouble submitting a loan application or just want some advice about your workflow, our team are here to help.
Our Support Team are available via online chat through Mercury. You can also submit a help ticket via Mercury or browse our helpful articles on the Connective Wiki.
Always accessible, always responsive
24/7 support through the Connective Wiki
Access support articles and tips anytime with our Connective Wiki. Find FAQs, templates, how-to articles, instructional videos and more. We have self-help articles covering all our products and services, from Mercury and Connective Asset Finance to Marketing Services and Connective Home Loans. Whatever your question is, you'll find an answer in the Wiki.
Get started with Mercury today
Get access to the award-winning Mercury platform when you join Connective. Improve your efficiency and save time with our powerful business platform designed to help you achieve more, every day.