News
Read the latest news from Connective
Feb 27, 2017
Updated compliance documentation for asset finance - Arriving in Mercury March 3
We’re now updating your compliance documentation to ensure you’re equipped with the tools and resources you need to meet and maintain your compliance obligations and protect your business whilst writing your asset finance deals.
ComplianceFeb 17, 2017
The 6 C’s of compliance
Did you know there are also six C’s of compliance? Check out these great insights from our Compliance Team to help you ensure your customer service and compliance procedures meet industry best practice standards.
ComplianceFeb 16, 2017
Customer retention tips
There’s an old adage that goes “your existing customers are your best customers.” Generally speaking, it costs a lot less to generate repeat business from an existing client than it does to locate a new one – so it makes sense to do all you can to keep your customers loyal.
ResourcesJan 24, 2017
7 ways to improve your sales techniques as a mortgage broker
In addition to providing clients with useful information on mortgage products and helping with mortgage applications, your role as a mortgage broker includes selling. Being an effective salesperson is about knowing your customers, understanding the industry and applying effective communication skills.
ResourcesOct 24, 2016
Compliance insights - Thinking about adding Reverse Mortgages to your offer?
Join Francesca Modica, Connective Compliance Support Manager, as we delve into the what, why and how of adding home equity release loans (such as Reverse Mortgages) to your offer. Read on.
ComplianceAug 29, 2016
Lending to non-resident borrowers
Many Australian lenders are losing their appetite for lending to non-resident borrowers. Find out the details and get more information about Connective's verification policy. Read more.
Commercial newsAug 15, 2016
Ryan’s top tips for verifying a legitimate employer in China
Ryan Leong, our Chinese Broker Services Manager gives you his best tips on verifying employment information from Chinese borrowers. Read in English.
ResourcesJul 22, 2016
Are you using the Compliance Serviceability Calculator?
APRA has provided guidance to lenders on serviceability assessments aimed at strengthening mortgage lending standards. However, APRA’s guidelines are not enforceable or binding and how lenders apply the recommendations varies greatly from lender to lender.
Compliance