Net Surplus Calculator Version 5.0.72 Effective 22 February 2021
February 20th, 2021
A new version of the Net Surplus Calculator has been developed and will be effective 22 February 2021. More Info
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Genworth Premium Reductions
February 19th, 2021
We are pleased to advise that from Monday 22 February 2021 Genworth will be reducing premiums payable for LMI cover. The
Read moreResidential Credit Policy Update – Introduction of Comprehensive Credit Reporting
February 17th, 2021
Effective 22 February 2021, Comprehensive Credit Reporting (CRR) will be introduced and become the Bank’s primary meth
Read moreResidential Lending Policy Update – 22 February 2021
February 15th, 2021
The following changes to our Residential Lending Policy will be effective 22 February 2021. More Info
Read moreWA Bushfire Relief Support
February 5th, 2021
Customers who are impacted by the WA Bushfires are able to access Relief Package information via the Adelaide Bank websi
Read moreDirect Debit Dishonour Fee Reduction
February 5th, 2021
The bank has recently conducted a review of its Exception Fees and has made the decision to reduce the Direct Debit Dish
Read moreLoan Processing Centre Outbound Phone Number
January 20th, 2021
Effective 20 January 2021, phone calls received from our Adelaide office Loan Processing Centre will display the calling
Read moreClarification of Company Applicants
January 15th, 2021
An urgent reminder, loans to company applicants as trustee for family or discretionary trusts are only acceptable where
Read moreReminder – Financials
January 13th, 2021
This is a friendly reminder that from 1 January 2021, the Bank requires 2020 & 2019 financials to be provided where
Read moreResidential Lending Policy Update
December 16th, 2020
The following minor changes to our Residential Lending Policy will be effective 17 December 2020. More Info
Read moreStaffing over the upcoming holiday period
December 16th, 2020
As we approach the Christmas and New Year holiday period, we wish to advise that the Bank will be operating at a reduced
Read moreInterest Charged in Error – Customer Refunds
December 8th, 2020
In 2018, the Government introduced changes to the National Consumer Credit Protection Act (NCCP) which simplified the me
Read moreNet Surplus Calculator – Version 5.0.71
November 20th, 2020
Please be advised that a decision has been made to no longer proceed with the decrease to the floor rate from 5.25% to 5
Read moreSouth Australian Lockdown Update
November 20th, 2020
Adelaide Bank has supported customers through good and tough times for over 150 years, just as we’ve been there before
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