Connective broker resources

Find out the latest news and information from Connective

Tag: CHL-Select

News

CHL Select – Staffing Over the Upcoming Holiday Period

As we approach the upcoming holidays, the bank will be reducing the amount of resourcing across the various departments

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News

Updated Collateral

Please be aware we have made updates to several forms in line with recent Credit Policy changes and the implementation o

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News

CHL Select – Apply Online Variations Module Launch 23 November 2021

Effective 23 November 2021 we will launch our first ever electronic application lodgement capability for Principal Incre

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News

CHL Select – Residential Credit Policy Update – 22 November 2021

Please note the following policy amendments will be effective 22 November 2021.

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News

CHL Select – Owner Occupied Fixed Rate Increase

Effective 12 November 2021 we will be adjusting our Fixed Rate options across our Owner Occupied products.

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News

Discharges and Consents Service Levels

We are currently experiencing high volumes of discharge and consent requests and as a result our standard SLA’s have b

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News

Updates on Apply Online Variations Module

Effective 23 November 2021 the Bank will launch its first ever electronic application lodgement capability for Principal

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News

Phone Banking Unavailable – Resolved

Following on from our 7 October 2021 notification, we are pleased to advise that the Adelaide Bank Phone Banking outage

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News

Update to Broker Accreditation Requirements

To ensure the Bank minimises its exposure to risk, we have standardised the information required for broker accreditatio

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News

Upcoming Changes to Strengthening Breach Reporting

On recommendation from the recent Royal Commission, effective 1 October 2021, Adelaide Bank will be required to submit a

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News

Feedback Register Password

Further to our earlier communication the password for the feedback register is “complaint”.

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News

RG271 Internal Dispute Resolution

Effective 5 October 2021 will see new mandatory legislation that impacts how our partners should deal with consumer comp

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News

DDO – Target Market Determination and Reporting Requirements

Effective 5 October 2021, we will see the introduction of the new Design and Distribution Obligations (DDO) regulatory c

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News

Net Surplus Calculator Version 5.0.74 Effective 27 September 2021

A new version of the Net Surplus Calculator has been developed and will be effective 27 September 2021.

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