The last 12 months have marked the start of a new era in the Australian mortgage broking industry – one where rapid change is the new normal. Now more than ever, the right professional training and education is vital to ensuring your ongoing success.
This year, Connective Learning will continue our focus on solid customer outcomes. We never forget that your customer is the reason why we are here, and a good customer outcome must always be at the heart of everything that we do.
Our 2018 program is designed to help you ride and embrace the wave of change, build a sustainable and customer-focused business, and grow a peer network to support you in your efforts. Check out what’s in store below.
What will you learn when you attend our events? Our education themes for 2018 are all about best practice customer service, positive customer outcomes and ways you can help your business to thrive in our rapidly evolving industry. We are focused on 5 key success areas, displayed below.
Connective Learning will provide quality education and content to support your professional growth. We’re planning over 230 Connective Learning events nation-wide. These fantastic learning opportunities will vary from small format workshops with industry experts and your most successful broker peers, to large Professional Development Days and multi-day Conferences.
Keeping positive customer
outcomes at he heart of
everything we do.
Riding the wave
Always doing the right
thing by the customer.
Proactive ways to embrace
and harness tomorrow.