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Tag: Keystart

News

Broker Update

Verification of customer email address and mobile phone details As you are aware, Keystart now require unique email and

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News

Broker Portal Update – Mandatory Mobile and Email Fields

Individual customer email address and mobile phone details Keystart now requires unique email and mobile phone details f

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News

Keystart Lending Pack & Broker Portal Update

Keystart Lending Pack and Updates to the Broker Portal The current Offer to Borrow (OTB) pack is a lengthy document (up

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News

DocuSign – Execution of Keystart Lending Pack (Offer to Borrow)

During the COVID-19 pandemic Keystart invested heavily in process improvements through technology. We saw an opportunity

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News

Federal & WA Government Building Grants

As previously advised, the Federal and Western Australian Government will be providing building grants to customers who

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News

Keystart Broker Update

Extension of higher income limits – Low Deposit Home Loan As part of Keystart’s mission to help Western Australianâ€

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Updates on Broker Relationship Team

Keystart Broker Update Issue date: 22 May 2020 Keystart Broker Relationship Team Keystart has restructured its Broker Re

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News

Keystart Announcement

Updates on Manager Customer Acquisition More Info

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News

Updates on Turnaround Timeframes

Issue date: 3 April 2020 – Keystart turnaround times More Info

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News

Important Announcement – Customer Support – COVID-19

Assistance for those experiencing financial difficulty due to COVID-19 (coronavirus). More Info

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News

Important Announcement- COVID 19 – Reception Closure

Further to my announcement last week, the Keystart offices including reception are closed.  We have all staff working r

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News

Important changes to Keystart broker commission arrangements

In light of the current Covid-19 situation and the hardship arrangements that Keystart are offering to existing customer

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News

Broker Update: Quarterly Serviceability Update

Updated Serviceability Assessment Following the release of the Household Expenditure Measure (HEM) 2019 Qtr 4 data, Keys

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News

Broker Update – Adjustments to our VOI Guidelines due to COVID-19

Verification of Identity (VOI) guidelines. Landgate have acknowledged that with the current Covid-19 pandemic it may be

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